Frequently Asked Questions
Navigating your first year at SPU doesn’t have to be overwhelming. To help you transition smoothly into our vibrant, learning-centred university, we’ve compiled answers to some of the most common questions below.
How do I apply for residence at SPU?
All residence applications are completed online through the iEnabler portal, which is also used for academic applications.
What are the eligibility criteria for residence?
- You must be admitted to study at SPU.
- You must reside outside Kimberley.
Is on-campus residence mandatory for first-year students?
No, but the university prioritises accommodating all qualifying first-years in on-campus residences.
What types of accommodation are available at SPU?
- On-campus accommodation
- Accredited off-campus accommodation
What are the costs associated with living in a university residence?
Costs range from R59,997 to R69,661 (subject to annual adjustments determined by Higher Education).
Are meals provided, and what meal plans are available?
Meals are available, and students can either book meals at the dining hall or purchase them directly.
Can I choose my roommate or room number?
No, room allocation is based on your course to foster mutual support and learning within the same block.
Are there single-sex or co-ed residence options?
Yes.
Umnandi Residence for females
Hannetjie Residence for males
Is there a specific move-in date for new students?
Yes, move-in dates are aligned with the university’s registration dates, which are published on the SPU website.
What amenities and facilities are available in university residences?
Amenities: Washing machines, dryers, microwaves, and fridges
Facilities: Study spaces, gaming rooms, and sports fields
Are there specific rules and regulations for residents?
Yes, residence rules are provided to all registered students before moving in.
How do I report maintenance issues in my room or common areas?
Report maintenance issues to sub-wardens or wardens, who use the ARCHIBUS system for logging requests.
Can I stay in residence during holidays and breaks?
SPU residences close during mid-year and end-of-year vacation periods.
When must students vacate residence during recess?
Students must vacate their rooms within 48 hours of their last examination.
What is the process for applying to change rooms or residence halls?
Room or residence changes are discouraged due to differing residence fees, which may exceed the funding provided to students.
How are residence rooms allocated? Can I choose my preferred residence?
The residence office allocates rooms based on the courses students are enrolled in. You cannot choose your preferred residence.
What security measures are in place for residents?
SPU prioritises student safety, with 24/7 security and green routes for safe movement around campus.
Can I have guests or visitors in my room?
Yes, but visitors must always be accompanied by their host. Visiting hours and designated guest areas are restricted, and no overnight stays are allowed.
What support services are available to residents (academic, emotional, etc.)?
Students have access to psycho-social and academic support through peer mentors, educators, and tutors. The Health and Wellness Office also offers additional support.
Can I store my belongings on campus during vacation periods?
Yes, storage facilities are available on campus during vacations.
What is the process for cancelling residence (on-campus and off-campus)?
- Complete a residence cancellation form and submit it to the residence office.
- For off-campus cancellations, submit the form to the landlord and the AOCA office.
How much is the residence deposit for self-funded students?
The residence deposit is R6,000.
Can self-funded students reside off-campus?
Yes, off-campus accommodation may be a more affordable option for self-funded students.
Does the residence cater for students with disabilities?
Yes, SPU residences have rooms designed to accommodate students with disabilities.
What support is available for students with disabilities?
Support includes peer mentoring and psycho-social services.
Are self-catering facilities available in on-campus residences?
No, on-campus residences do not have self-catering facilities.
What electrical equipment am I allowed to bring?
You may bring an iron, kettle, and laptop. Stoves, microwaves, and fridges are not allowed.
Where can I find information on the 2025 registration process?
Details on the registration process and dates will be available on the SPU website here.
I have been provisionally selected. When and how will I receive the outcome of my application?
Your application status will be updated within five days after the release of NSC examination marks.
My application was unsuccessful. What other options are there?
We recommend contacting the Central Applications Clearing House (CACH). This free service connects applicants’ National Senior Certificate (NSC) results with available places at post-secondary institutions. Note that while the CACH service guarantees your data will be shared with relevant institutions, it cannot guarantee placement.
The CACH service for 2025 will run from 22 January to 31 March 2025. Learners who completed Grade 12 from 2000 onwards are eligible to sign up. Visit the CACH website for more information.
I have been accepted. What is the next step?
You can register online using campus facilities or your own device. Log in to iEnabler and follow the step-by-step instructions provided here.
How will I know which modules to register for?
Online registration for first-year students opens on 3 February 2025. In-person registration assistance will be available from 31 January to 14 February 2025. You’ll be able to register for all modules under your qualification. For assistance, email [email protected] or call 053 491 0070.
Where can I obtain proof of registration?
Once registered, you can download and print your proof of registration, or request an official copy from the university.
I am transferring from another institution. How do I apply for subject/module credits?
You may transfer up to 50% of the credits for a qualification. Credit Accumulation and Transfer (CAT) is not automatic. After registering, eligible students can complete the Module Exemption Form, which will be shared by the Faculty.
I have been accepted at another institution and wish to cancel my enrolment.
Complete the cancellation or deregistration form, available at the Faculty Office, and confirm cancellation of your residence if applicable. Please note that you will remain liable for fees until the date of cancellation.
Is it possible to change the qualification I was accepted for before or after registration?
Requests to change programmes depend on space availability and meeting the minimum requirements. Applications should be made to the Faculty offering the desired programme.
Cut-off date for enrolment cancellations or study interruptions – first semester 2025
The cut-off date for enrolment cancellations or interruptions of studies is 30 April 2025. The mid-year examination period begins on 26 May 2025. Per General Rules (Rule 5.8.1), cancellations are not permitted within one month of the examination period.
I have successfully registered. Where do I get my class timetable?
The first semester timetable will be circulated and updated on the SPU website. Classes for the first teaching block commence on 17 February 2025.
Who do I contact for application or registration enquiries?
Ms Boitumelo Mabija
Undergraduate enquiries and application status updates
Email: [email protected]
Tel: 053 491 0157
Ms Patience Mabule
Registration-related enquiries
Email: [email protected]
Tel: 053 491 0070
Ms Harriet Moremedi
Advanced Diploma and Postgraduate enquiries
Email: [email protected]
Tel: 053 491 0522
How long does it take to study towards a B.Ed degree?
A B.Ed degree takes four full years to complete.
Can I specialise in only one teaching subject?
You can specialise in up to four teaching subjects. Depending on your degree programme, you may specialise in two, three, or four teaching subjects.
Are there bursaries available for teaching?
Yes, various funding sources are available, including Funza Lushaka and NSFAS. Funza Lushaka, managed by the Department of Basic Education, is specifically for teaching students specialising in mathematics and science-related subjects. Please visit the respective websites for application dates.
Will I be required to do teaching practice during my studies?
Yes, teaching practice provides exposure to the classroom environment. During this time, you will observe experienced teachers. From your 3rd year onwards, you will teach lessons yourself.
How do I decide on my specialisation subjects?
Your specialisation subjects depend on the subjects you passed in Grade 12. For example, to specialise in pure Mathematics, you must have taken pure Mathematics at school.
Which grades does the B.Ed Foundation Phase prepare me to teach?
The B.Ed Foundation Phase prepares you to teach Grades R, 1, 2, and 3.
Which grades does the B.Ed Intermediate Phase prepare me to teach?
The B.Ed Intermediate Phase prepares you to teach learners in Grades 4 to 6.
What does the B.Ed Senior Phase (SP) and Further Education and Training Phase (FET) refer to?
- Senior Phase: Grades 8 and 9
- Further Education and Training Phase (FET): Grades 10, 11, and 12
A B.Ed SP & FET degree qualifies you to teach high school learners.
Will I be able to start teaching immediately after completing my studies?
Yes, most teaching graduates secure employment quickly and begin teaching the year after completing their degree.
What are the requirements to complete my degree?
You will graduate after four years if you pass all your modules for 1st, 2nd, 3rd, and 4th year. If you have outstanding modules by the end of your final year, you will need to return for a 5th year. For guidance, consult administrative staff during registration to ensure you are registered for all required modules each year.
Which modules will allow me to do a PGCE?
To qualify for a PGCE, you must register for at least two school subjects – subjects taught at school level, either in the intermediate or senior phase. The school subjects available with the BA Degree are:
- History
- Geography
- Afrikaans
- English
- Setswana
- IsiXhosa
How do I apply for NSFAS?
NSFAS applications are completed online at https://applynsfas.com/. Follow the steps and ensure you upload all the required certified documents. For assistance, contact the SPU Student Funding Office at [email protected]. Always include your student number in communications.
What does NSFAS pay for?
NSFAS covers tuition, book fees, residence fees, and meal allowances for registered public higher education institutions in South Africa. NSFAS funding is available for a maximum of four years and covers only one undergraduate qualification. Postgraduate qualifications are not funded.
Who can I contact at SPU for financial or NSFAS payment queries?
Send an email to [email protected]. Use your SPU-registered email and include your full name, student number, and a detailed description of your issue. For NSFAS-specific issues, check your NSFAS portal first or contact NSFAS directly with your ID and reference number.
What will my degree allow me to do?
Your career opportunities depend on the specialisations (majors/electives) you choose. Attend the academic orientation programme to explore career trajectories and postgraduate study options related to your discipline.
Can I change the majors/electives I selected at registration?
Yes, there are module change periods:
- First semester modules: Until 1 March 2024
- Second semester modules: 15 July – 26 July 2024
Complete a module change form and consult with the academic advisor, Mr Brendan Thomas, to ensure alignment with your academic goals. Contact [email protected] or [email protected] for assistance.
I want to cancel my studies. What is the process?
There are two options:
Option A: Cancellation of Studies
Cancelling your studies means withdrawing entirely from SPU and reapplying if you wish to return. Note:
- Cancellation after 31 March 2024: Liable for 25% of annual fees
- Cancellation after 30 April 2024: Liable for 50% of annual fees
- Cancellation after 31 August 2024: Liable for 75% of annual fees
- Cancellation after 30 September 2024: Liable for 100% of annual fees
Option B: Interruption of Studies
This allows you to pause your studies and return the following year without reapplying. Supporting evidence (e.g., medical letter) may be required.
I am pregnant. How does this affect my studies?
SPU does not have a maternity leave policy for students. You may:
- Apply for an interruption of studies and continue later.
- Continue your studies with arrangements made with all your lecturers. Students must vacate SPU residences at seven months of pregnancy.
I want to change programmes. How do I go about it?
Submit your application to the faculty offering the desired programme. Acceptance depends on space availability and meeting the minimum requirements. Contact your funder to confirm whether the change is permitted.
I want to transfer to another university. What should I do?
There is no formal transfer process. If you leave mid-year/semester, you must cancel your studies at SPU. Inform your funder of the change and ensure their approval. Module credits may not automatically transfer to your new institution; check their policies.
I can’t log in to my SPU email. Who can I contact?
Please contact the SPU IT Department at Central Campus.
I can’t log in to Moodle. Who can I contact?
For assistance, email CTLPD Enquiries at [email protected].
How do I get my proof of registration?
Send an email to [email protected].
How do I obtain a statement of account?
Contact Student Finance Enquiries at [email protected].
What is the process for changing courses?
Complete a Change of Qualification form, which can be obtained from the Faculty Registrar at [email protected].
Who is my academic advisor?
Your academic advisor is Ms Letlotlo Seane. She can be contacted on email at [email protected].
I took a course at another college or university. Can I get credit for it?
Complete the Exemption of Credit application form, available from the Faculty Registrar at [email protected].
Where can I find more information about my course textbooks?
For textbook information, email the Faculty Registrar at [email protected].
What should I do if my student card isn’t working?
Contact SPU Access Control at [email protected] for assistance.
Can I collect a laptop without a student card?
No, laptops will only be issued upon presentation of your student card and proof of registration.
How do I report a technical issue or request IT support?
For all ICT-related issues, email [email protected] or call 053 491 0495.
Does my laptop have a warranty?
Yes, laptops come with a three-year warranty.
How often should I change my password?
Passwords must be changed every three months. Visit the ICT offices to update your password.
Where do I report the theft or loss of my laptop?
Report theft or loss of laptops to Campus Security at Campus Control, and then notify the Finance Department.
What are SPU IT support office hours?
The ICT office is open from 08:00 to 16:30, Monday to Friday.
What are the roles and responsibilities of the ICT Department?
The ICT Department supports staff and students with all ICT-related issues.
How can I access university software resources from my personal computer?
ICT will install the necessary applications on your personal laptop.
Can the ICT Department assist with printing assignments?
No, students must use the designated student printing facility for printing purposes.
If my laptop is damaged, how long will repairs take?
The repair time depends on the severity of the issue. Loan laptops are available for third-party hardware repairs, subject to stock availability and approval from the Manager: ICT Customer Support.
What is academic orientation?
Academic orientation is a programme designed to familiarise students with higher education expectations and equip them with the skills needed to transition effectively into university life.
What services are offered during academic orientation?
The programme includes:
- Basic laptop operation
- Introduction to Learning and Teaching Methodology
- Introduction to the Learning Management System (LMS)
- Self-directed learning strategies
- Student support resources
Why should I complete the academic orientation?
- To gain essential tools for navigating higher education
- To understand institutional policies and expectations
- To learn how to use the Learning Management System effectively
Where can I get support for Academic Orientation?
You can access support through:
- Academic Advisors: Email [email protected]
- E-Learning Help Desk: Email [email protected]
- Face-to-face Support:
- Central Campus, Academic Building, Ground Floor
- Room 216, Ground Floor
Where can I search for library books and journal articles?
You can use the Primo discovery tool on the library webpage to search for books and journal articles.
What are the library’s opening hours?
- Monday – Thursday: 08:00 – 21:00
- Friday: 08:00 – 16:30
- Saturday: 09:00 – 13:00
- Closed: Sundays and public holidays
The library also has a 24-hour dedicated study space on the ground floor.
What time can I consult with my School’s Information Librarian?
Information librarians are located on the 1st floor of the library and are available Monday to Friday from 08:00 to 16:30.
How do I get access to the library and borrow books?
Your student card grants you access to the library and is required at the circulation desk to borrow books.
Where can I find print books in the library?
Print books are located on the 3rd floor of the library.
Where can I find novels to read in the library?
Novels are displayed on the ground, first, and third floors of the library.
Where can I find my School’s Library guide (LibGuide)?
Your School’s Library guide (LibGuide) is available on the library webpage under the Teaching and Learning Support tab.
How many books can I borrow from the library?
Undergraduate students can borrow up to 6 books for a period of 14 days.
Does the library keep prescribed books?
Yes, prescribed books are kept in the short loan/reserve section.
What happens if I lose a library book?
You must report the loss to the Senior Library Assistant, who will issue an invoice for the replacement cost and applicable admin fees.
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